1. Company Information

Business Name: Chilgoza Forge
Email: chilgozaforge@gmail.com

Registered Office Address:
703 Stockport Road,
Manchester, England,
M12 4QN

Company Type: Private Limited Company
Company Status: Active
Incorporated: 4 November 2024
SIC Code: 47910 – Retail sale via mail order houses or via Internet

2. AGE RESTRICTION – STRICTLY 18+

🚨 IMPORTANT LEGAL NOTICE

All products sold by Chilgoza Forge, including knives and bladed items, are STRICTLY FOR PERSONS AGED 18 YEARS OR OLDER.

By placing an order, you legally confirm that:

  • You are 18 years of age or older

  • You are legally permitted to purchase bladed products

  • You will comply with all local and national laws

We do not sell to minors under any circumstances.

3. AGE VERIFICATION AT DELIVERY

To comply with UK law and courier policies:

  • Age verification will be conducted at the time of delivery

  • The courier may request valid government‑issued photo ID

  • Accepted ID includes passport, driving licence, or national ID card

Failure of Age Verification

If valid proof of age is not provided:

  • The parcel will not be handed over

  • The shipment may be returned or destroyed by the courier

  • NO REFUND WILL BE ISSUED

It is the buyer’s responsibility to ensure an 18+ individual is available to receive the order.

4. PRODUCTS & LEGAL COMPLIANCE

We sell:

  • Hand‑forged knives

  • Damascus steel products

  • Tools and related accessories

You acknowledge that:

  • Knives are inherently dangerous

  • Laws vary by country and region

  • It is your responsibility to ensure legality in your jurisdiction

We are not responsible for items seized, delayed, or restricted by customs or authorities.

5. INTENDED USE DISCLAIMER

Our products are sold for:

  • Culinary use

  • Craft and utility

  • Collection or decorative purposes

  • Lawful professional use

Our products are not sold as weapons.

Any misuse, illegal use, or negligent handling is entirely the buyer’s responsibility.

6. ORDERS & ACCEPTANCE

  • All orders are subject to availability

  • We reserve the right to refuse or cancel any order

  • Full payment must be received before dispatch

Order confirmation does not guarantee acceptance.

7. PRICING & PAYMENTS

  • Prices are shown in the listed currency

  • Prices may change without notice

  • Taxes, duties, and customs fees are the buyer’s responsibility

We are not liable for additional charges imposed by customs authorities.

8. SHIPPING & DELIVERY

  • Delivery times are estimates only

  • International shipments may be inspected by customs

  • Risk transfers to the buyer once the order is dispatched

We are not responsible for:

  • Courier delays

  • Seized or rejected parcels

  • Incorrect address information

9. RETURNS & REFUNDS

Due to the nature of bladed products:

  • Returns are only accepted for defective or incorrect items

  • Items must be unused and in original condition

  • Custom, engraved, or personalised items are non‑refundable

Refunds are issued only after inspection and approval.

10. HAND‑FORGED PRODUCT VARIATION

All Damascus and hand‑forged products are unique.

You acknowledge that:

  • Patterns, colours, and finishes may vary

  • Minor imperfections are natural

  • Product images are for reference only

Such variations do not constitute defects.

11. INTELLECTUAL PROPERTY

All website content, including:

  • Product designs

  • Images

  • Text

  • Logos

  • Branding

Is the exclusive property of Chilgoza Forge.
Unauthorised use, copying, or resale is strictly prohibited.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • We are not liable for injury, loss, or damage

  • We are not responsible for misuse of products

  • Liability is limited to the purchase price of the product

Use of our products is entirely at your own risk.

13. INDEMNIFICATION

You agree to indemnify and hold harmless Chilgoza Forge from any claims, losses, damages, or legal costs arising from:

  • Illegal use

  • Misuse

  • Breach of these Terms

14. FORCE MAJEURE

We are not liable for delays or failures caused by:

  • Natural disasters

  • War or terrorism

  • Customs restrictions

  • Supply chain disruption

  • Courier or postal failures

15. PRIVACY

Personal data is handled in accordance with our Privacy Policy and UK data protection laws.

16. GOVERNING LAW & JURISDICTION

These Terms are governed by the laws of England and Wales.

All disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

18. CONTACT INFORMATION

📧 chilgozaforge@gmail.com